Terms of Service & Rental Conditions
Please read these Terms of Service carefully before booking or operating any self-drive car from ODAC24 Car Rentals in Chandigarh, Mohali, Panchkula, and Zirakpur.
Minimum 21 years (23+ for Thar & Fortuner Legender) with a valid original LMV driving license (no minimum holding period; learner's licences are not accepted).
Refundable security deposit is returned instantly when you return the car, after a quick inspection.
Drive across Himachal, Punjab, Haryana, Uttarakhand, and Ladakh seamlessly.
Dedicated breakdown assistance and quick replacement across all routes.
1Driver Eligibility & Required Documents
To rent a self-drive vehicle from ODAC24, the primary renter must fulfill the following statutory requirements:
- Age Requirement: The primary driver must be at least 21 years of age (23+ for premium 4x4 SUVs like Fortuner Legender and Thar).
- Valid Driving License: Original physical Driving License for Light Motor Vehicles (LMV). Any valid licence is accepted, with no minimum holding period. Learner's licenses are strictly not accepted.
- Government Identity Proof: Original Aadhaar Card, Passport, or Voter ID matching the name on the driver license.
- International Visitors: Valid Passport, Visa, and an International Driving Permit (IDP) alongside their original national driver license.
2Security Deposit & Instant Refund Guarantee
A refundable security deposit is collected at the time of vehicle handover. The amount is fully transparent by vehicle segment:
3Fuel & Kilometre Package Guidelines
- Same-to-Same Fuel Policy: The vehicle is delivered with a recorded fuel level. The renter is required to return the vehicle with an equivalent fuel level. Excess fuel is non-refundable.
- Included Kilometres: Standard bookings include 200 km per day. Distance beyond the included quota is billed at ₹10–15 per kilometre depending on the vehicle, as stated on the booking invoice.
4Prohibited Uses & Strict Safety Violations
The renter agrees that the vehicle SHALL NOT be operated under any of the following circumstances:
5Speed Limits & Automated Traffic Challans
Chandigarh Tricity operates strict automated AI camera speed monitoring systems. Renters must observe posted limits:
Any electronic challan, red-light jumping, or speeding fine issued during the rental period is the sole legal and financial responsibility of the renter and will be adjusted against the deposit or billed directly.
6Inter-State Travel, State Border Taxes & Tolls
All ODAC24 cars carry valid commercial All India Tourist Permits. Please inform ODAC24 before taking the car outside the Tricity (Chandigarh, Mohali, Panchkula, Zirakpur). Tolls (Fastag) and applicable state border entry taxes (e.g. Himachal Pradesh Green Tax / Entry Tax) are to be paid by the customer directly at the toll plazas or state entry barriers.
7Cancellation & Rescheduling Terms
- Cancellation 24+ Hours Before Pickup: 100% full refund with zero cancellation fee.
- Cancellation within 24 Hours: 50% cancellation fee deducted, balance refunded.
- Same-Day / Post-Dispatch Cancellation: Non-refundable once vehicle has been dispatched for delivery.
- Free Date Rescheduling: Free date adjustments permitted subject to fleet availability when informed 12+ hours prior.
8. Governing Law & Dispute Jurisdiction
These Terms and any dispute or claim arising out of or in connection with self-drive rentals with ODAC24 shall be governed by and construed in accordance with the laws of India, subject to the exclusive jurisdiction of the competent Courts at Chandigarh, U.T., India.
Review the official Self-Drive Rental Agreement & Handover clauses.